How to fix Kindle Frozen screen issue?

Just like the other electronic devices, your Kindle fire is also prone to issues like slow response time and frozen screen. You can easily identify when your Kindle device is frozen as the screen stops responding to the touch. A simple restart can help you to fix this error, but if restart does not work for you call at Kindle customer service phone number and avail the expert help. The Kindle experts can suggest you the best solution to resolve the frozen screen issue instantly. Before that, you can try some simple troubleshooting solutions which can fix your Kindle frozen screen error instantly.

Power down your Kindle device

You can power down your Kindle to fix this error. All you need to do is press the power button present at the bottom of your Kindle device and hold the button for about three seconds. You will see a message on your Kindle screen saying that ‘Do you want to shut down your Kindle device’? Click ‘Shut Down’ to completely power down your Kindle device. After that, turn on the device again by pressing the power button. Your device must restart and direct you to the home screen.

Manually restart your Kindle Device

A manual restart can help you to fix this problem. For this, you have to press the power button and hold it for about 20 seconds. When you see the timer on your Kindle screen, click it to start the countdown. Wait for 20 seconds and after that release the power button and then press the button again to turn on your device. You must see the message on your screen that your appliance is starting up. After a successful restart, you will able to see the Home screen on your Kindle.

Troubleshoot the problem

If you face Kindle frozen screen errors on regular basis then you need to check and make sure that your Kindle firmware is up to date as in outdated firmware always creates the problem. If your Kindle tool freezes while you are using some specific app then make sure that your application is updated. Check for the dirt and debris and clean it, you can also call at Kindle help number to get expert tips to maintain your Kindle device.

Reset the Kindle device

If nothing is helping you out then reset the Kindle to its factory settings. For this, you can navigate to the settings menu and click ‘Reset Device’ option. After reset, all the downloaded information or data will get deleted, so it is recommended to restore the data on Amazon cloud first and then reset the device. Any content that you have purchased gets saved to the cloud automatically and you can download that content after you register the Kindle to your Amazon account.

The aforementioned are some simple troubleshooting solutions that can help you to fix Kindle frozen screen error. If none of these solutions help you out then it's a time to call at Kindle support phone number and seek the expert help. The Kindle expert will share the best solution to the frozen screen problem instantly.

The author is a technical writer and writing this article to discuss how one can fix the Kindle frozen screen issue. In this article, the author has clearly mentioned how some simple troubleshooting steps can fix the problem and if nothing works, Kindle Help Number is there to help the users