Are you using the Kindle app on your android phone or tablet? Are you getting an error message “Kindle App Not Working”?
Are you able to read ebooks on your Kindle app? Well, if you are facing such kinds of issues then you have landed in the right place. In this blog, we are going to discuss the easy methods to troubleshoot the Kindle app not working issue. If you are willing to know how to troubleshoot the issue then read the blog till the end and follow the step-by-step guideline carefully. Without taking much time, let’s get started with the troubleshooting methods.
Methods to troubleshoot the Amazon kindle app not working issue
Following are the methods to troubleshoot the issue:
Method 1: Restart your device
Restarting your device will resolve all the small issues on your device. So, to fix the Amazon Kindle not working issue, restart your device. To restart the devices, press and hold the restart for a few seconds, and then a pop-up message will display on your screen. You need to select the restart or reboot option fr0om the pop-up message and your device will start the restarting process. Now, check if the issue is fixed or not.
Method 2: Check the network connection on your device
The bad internet connection can also cause the Kindle app not working issue. So, you need to check the mobile data or WiFi network on your smartphone or tablet and try to reconnect it.
Method 3: Update the Kindle app
Updating the Kindle app is very important because the outdated version of the app can also cause the issue. So, for the proper working of the app, you need to check if the new update is available for the app and then update it.
Method 4: Uninstall and then reinstall the app
If updating the app is not working then you need to uninstall the app first and then reinstall it from the google play store. Then check if the issue is resolved or not.
Method 5: Remove the app cache
You should try to remove the app cache and data from the Kindle app to fix the issue. Here are the steps to remove the cache app:
First of all, you need to open the app settings and then go to apps/applications.
Then, click on the app manager option.
After that, a list of all apps will display on your screen. You need to select the Kindle app.
Next, you need to click on the clear data and clear cache button.
Now, open the app and check if the issue is fixed or not.
Method 6: Check the app server
You need to check the server of the Amazon Kindle app. You can use the downdetector app to check the server of the app. If the app server is down then you need to wait for some time.
Method 7: Factory reset
If all the above-mentioned methods are not working then go for the factory resetting of your phone. You need to floor the below steps to factory reset your phone:
First of all, go to the settings option on your phone and then go to the system option.
After that, click on the reset option.
Now, you need to tap on the erase all data option.
Finally, hit the erase all data(factory reset) button.